T-Mobile in Greensboro, NC Open now

Reviews about T-Mobile

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  August 25, 2020, by Toi Lawson
  If you are going to go to a T-Mobile in Greensboro PLEASE go to the one at Four Seasons Mall , West Wendover or Battleground these are corporate but the one on Gate City Blvd has terrible customer service and does not tell customers the truth and the manager there has a smart mouth and is very disrespectful to customers and this store does not honor their word. My daughter was told to pay 200 to get an I phone and per her account due to making payments on time and it wasn't honored even after the Manger was told by another associate that my daughter was told this information. This store is under poor leadership and the manager spoke to my daughter very rude and was very comfortable with his mouth being rude and loud to her in front of customers. The sad thing is that when my daughter went across the street to the one in the mall they knew of the manager behavior and since it is a franchise store they aren't held the same as if it was a corporate store. If you don't have to visit this store please go to corporate. I know everyone in this store doesn't posses the LACK of Managers leadership skills but if you want to protect your self and have policy and procedure used in a professional manner you may need to visit a corporate store. No one should have to deal or work in such a unprofessional environment . The manager was rude to staff so what are you to expect if you are a customer. If you take care of your staff they will take care of your customers!!! The manager was speaking to staff in a horrible manner it's just terrible to T-Mobile or the owner of this store would allow someone to lead at this store and treat customers in such a harsh manner.! A tragic experience and I will never return to this store. I pray for the employees who seem scared of the manager.